Capitol Subaru

Have bought/leased at least 5 Subarus and 3 Chevy pick ups from Capitol. Will go back there to buy/lease again when the Subaru lease is up. Service is great, timely and accurate the first time. We have all our vehicles, including a Ford Motorhome van, serviced there. Purchasing is as easy as it can be for this, no pressure from our sales rep., Jackie. Building and grounds are well-kept, the fireplace to sit and read by is comfy, and the popcorn is good.

Margie1357 ,Capitol Subaru

March 21, 2011

 

Hi Dan:

 

Just wanted to thank you for your courtesy, professionalism & product knowledge.  Our journey to select a new car took six months and we are sure that you must have wondered when we just came to sit in the car on the cold January day or a couple of weeks later to do our test drives of the Outbacks.  Then it was a couple of months before you heard from us again.  But we were working on the project the whole time and your business card never left Russ' pocket.

 

Like your card, the Outback never left our list of cars and, in the end, it emerge as the decisive winner.

 

When it did, we gave you a call; both you and the rest of the Capitol team made our purchase a pleasant experience.

 

We took the car for its inaugural run that took us 550 miles of heavy rain and a wide variety of roads.  From little twisties to major freeways, through it all the Outback remained poised, quiet and rock steady.  Just what we were seeking.

 

You might also be interested to know that the auto insurance only went up $54 a year.  So from a 2004 Scion xB to a 2011 Outback, there was a clear indication of what impact the Subaru's safety features have in the insurance world.

 

Many Thanks,

RUSS & ROSEMARIE

9/6/2010

To:           Thomas Keiner

 

Dear Thomas,

 

I apologize for the delay in writing to thank you for the excellent service you gave on the purchase of my 2010 Outback.

 

All loose ends were tied up and I sincerely appreciate your follow-through.  Thank you for going that "extra mile" and for your cordiality.

LYDIA JACKSON

To:           Chevrolet Cadillac Subaru

                  Service Department

 

Capitol always does a superb job on the service front.  I wouldn't think of taking my car anywhere else just to save a few nickels.

 

You folks run an outstanding dealership ? I mean it!

KEVIN GUDRIDGE

February 22, 2011

 

To:           Rory Casebeer

 

Hello Rory,

 

I just wanted to thank you for everything you did to help me in my car-buying process at Capitol Auto.  I am extremely happy with my new Subaru Forester.  I appreciate the confidence you put in me in taking my word that I would follow through on the purchase of the Subaru.  You went the extra mile, and so did the others that helped me at Capitol.

 

Jackie was extremely knowledgeable and thorough in her administration of my test drive of the Subaru Forester.  After which, I was fully equipped to make an informed decision.  Billy Hamill was absolutely incredible.  I really can't say enough about him.  He was polite and down-to-earth from beginning to end, and he knew his stuff.  He definitely went above and beyond in his service to my mother and I as well.  He not only gave us a great suggestion for where to eat lunch, but even took the time to draw up a map for us, which we really needed.  In addition, Billy was very nice to talk to, which a relaxed and stress-free environment, making me feel much more comfortable.

 

Being that this was my first auto purchase, I was quite stressed and nervous going into it, but thanks to everyone at Capitol, and Billy especially, I felt really good leaving the dealership in my new car. 

 

Thanks again, Rory, and I hope things go well for you.  I'll definitely be back for my future auto needs.

 

Sincerely,

DOUBLAS JOHNSON

March 21, 2011

 

Hi Dan:

 

Just wanted to thank you for your courtesy, professionalism & product knowledge.  Our journey to select a new car took six months and we are sure that you must have wondered when we just came to sit in the car on the cold January day or a couple of weeks later to do our test drives of the Outbacks.  Then it was a couple of months before you heard from us again.  But we were working on the project the whole time and your business card never left Russ' pocket.

 

Like your card, the Outback never left our list of cars and, in the end, it emerge as the decisive winner.

 

When it did, we gave you a call; both you and the rest of the Capitol team made our purchase a pleasant experience.

 

We took the car for its inaugural run that took us 550 miles of heavy rain and a wide variety of roads.  From little twisties to major freeways, through it all the Outback remained poised, quiet and rock steady.  Just what we were seeking.

 

You might also be interested to know that the auto insurance only went up $54 a year.  So from a 2004 Scion xB to a 2011 Outback, there was a clear indication of what impact the Subaru's safety features have in the insurance world.

 

Many Thanks

RUSS & ROSEMARIE